DEAR CUSTOMER

All customers are entitled to either replace or refund products guided by the policies of the Department of Trade and Industry.

Exclusions are:

• You simply changed your mind on the purchased item.
• Discovered that the item is cheaper elsewhere.
• With damages that will result to Warranty void.

STORE

All our products come with guarantee or warranty from the manufacturer.

The customer is entitled to replacement or refund within 7 days from the date of purchase covering any Manufacturer’s defect. Please take note that Technical Report from Authorized Service Center is a MUST.

The customer is entitled to refund or replacement for the following reasons:

• Faulty or defective
• Wrongly described to you or does not match the original description
• Different from the sample shown to you

Note:You will be REQUIRED to provide evidence that the item was purchased from a Techbox Store. Please note that we reserve the right to send the product to the manufacturer/supplier or distributor for assessment prior to providing any remedy.